Advent Medical Group makes every effort with the information provided to us to insure the accuracy of your billing information.
Health Insurance is designed to help you meet the cost of medical services. Your insurance contract defines what types of benefits you have as a patient. We encourage you to contact the 800 number listed on your insurance card and inquire about your mental health benefits as well as to verify that the provider you have selected is credentialed with your insurance company. Your insurance company will provide you with your out of pocket cost for care and an authorization for services if required.
Upon receiving your insurance information our office will file primary and secondary insurance claims for you. We rely on our patients to provide us with the most up to date insurance information prior to services. Unreported changes may result in the insurance company’s denial of your claim, and as a result the patient will be responsible for payment in full. Patients who do not have insurance or present for an appointment without their insurance card are responsible for payment in full. Insured patients will be responsible for their co-pay, deductible, and co-insurance payments at the time of service.
Upon receiving and processing the insurance claim for services, your insurance with provide you with an Explanation of Benefits. This will give you a detailed explanation of how the charges for your services were processed as well as indicate your out of pocket cost. Please contact your insurance company directly with any questions or to resolve any discrepancies. We cannot accept responsibility for collecting your insurance benefits for you or for negotiating a settlement on a disputed claim.
Patient billing is cyclical, upon receiving a statement please remit prompt payment, report any discrepancy, or contact our office to make mutual payment arrangement. Advent Medical Group makes every effort to work with our patients in regards to payment and services. Our billing department can be reached at 636-939-2550, option 5.
We prefer to avoid patient billing as the cost of paperwork and postage affect our fees. For your convenience, we accept cash, check, Master Card, Visa and debit cards in person, by mail or over the phone.