Patients are provided with a written prescription at their appointment, often times with enough refills until their next appointment. Please take the written prescription to your pharmacy; previous prescriptions are no longer valid at this point. For your safety and convenience, our office uses an electronic prescription system. If you are in need of a medication refill prior to your scheduled appointment, please contact your pharmacy and provide them with your prescription number along with any changes in your medication since your last refill.
Patients requiring written prescription for controlled substances or stock bottles must contact the office. Please allow 48 hours for the pickup of approved prescriptions.
Genoa Pharmacy, (636) 486-4264, is on-site at our St. Peters location for your convenience.
MEDICATION PRIOR AUTHORIZATION
The company that provides you with prescription coverage may request that a prior authorization be completed on a specific medication before agreeing to pay for the medication.
Once you have turned in your prescription to the pharmacy, your pharmacist will submit the charges for the medication to your insurance company. Your insurance company will let your pharmacist know if a prior authorization is needed for the medication. Your pharmacist will notify our office that a prior authorization is required for your insurance to cover their cost of the medication. The pharmacist will provide our office with the information needed to initiate the prior authorization process. Your provider will review the request for prior authorization and either recommend a different medication or request the office to proceed with the prior authorization. Prior authorizations typically take 3-5 days to fully process. An approval of coverage is not guaranteed.
If the medication requiring a prior authorization is a current medication that you have been taking and you are out of medication, please discuss your options with your pharmacy for a 3-5 day supply.
Please contact your insurance company with questions regarding insurance coverage of your medication.
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